DC and Loudoun Business Marketing in 2010 - 6 Steps to This Year's Recovery

Although the last decade here in Loudoun County hasn’t officially ended (we’re in the 10th year, after all), 2009’s economy and a double-digit change in years is enough for us to officially declare an end to the first decade of the 21st century. We entered the decade helping businesses and government agencies design websites and portals for maximum “user experience”, application performance and browser compatibility, all in the name of attracting and converting visitors. We end the decade designing for the same, albeit with a lot of change in the definitions of “users”, “experience”, “applications”, “performance” and “browsers”. Business marketing and systems engineering objectives remain the same for this new year, like every year - but the tools, methods, costs and audience are dramatically different.

Businesses like yours and ours use information technology to help manage and deliver many elements of our trade, from performance reporting and financial management, to data security and storage. “What” we need to do, to support our underlying sales and service processes, hasn’t changed – but the tools we can use sure have. For example, many more options will crowd the market this year for “cloud computing” services; basically made-to-order, flexible computing capabilities accessed over the Internet. Many more devices will enter the mainstream consumer market pre-wired for Internet access, from cellphone/PDA variants to personal game consoles and entertainment devices.

There’s simply a tremendous shift in attention and expertise required for successful business marketing from the platform or technology with which it’s delivered, to the channel and circumstances when and where it’s absorbed or delivered – more often than not in geosynchronous real-time.

While the fundamental methodology for online Loudoun business marketing won’t change (appropriate content through the right channels to the right audience, backed by analytics and right time customer service) – new methods are required to deal with new contexts.

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